Privacy policy.
Last Updated: May 19, 2026
This Privacy Policy describes how Shadow Stone Properties LLC (“Shadow Stone Properties,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website at [Shadow Stone Properties] use our services, or otherwise communicate with us regarding our services (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
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## Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, update the “Last Updated” date, and take any other steps required by applicable law.
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## How We Collect and Use Your Personal Information
To provide our Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to:
* Communicate with you
* Provide, maintain, and improve our Services
* Comply with legal obligations
* Enforce our terms and conditions
* Protect our business, users, and Services
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## What Personal Information We Collect
The types of personal information we obtain depend on how you interact with our website and Services.
### Information We Collect Directly From You
Information you directly submit to us may include:
* Contact details including your name, address, phone number, and email address
* Property inquiry information
* Billing or payment information if applicable
* Account information including usernames and passwords
* Customer support communications and messages
Some features of the Services may require you to provide certain information. You may choose not to provide this information, but doing so may limit your ability to use certain features.
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## Information We Collect Automatically
We may automatically collect certain information about your interaction with the Services (“Usage Data”). This may include:
* Device information
* Browser type
* IP address
* Pages visited
* Time spent on pages
* Referring websites
* Interaction data
We may use cookies, pixels, and similar technologies to collect this information.
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## Information We Obtain From Third Parties
We may obtain information about you from third parties, including vendors and service providers who support our business operations, such as:
* Website hosting providers
* Payment processors
* Analytics providers
* Marketing and advertising partners
* CRM and communication platforms
Any information obtained from third parties will be treated in accordance with this Privacy Policy.
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## How We Use Your Personal Information
### Providing Services
We use your information to:
* Respond to inquiries
* Provide real estate-related services
* Process transactions
* Manage accounts
* Communicate regarding properties, appointments, or services
* Provide customer support
### Marketing and Advertising
We may use your personal information to send promotional communications by email, text message, or other methods regarding services, listings, updates, or opportunities that may interest you.
You may opt out of marketing communications at any time.
### Security and Fraud Prevention
We use personal information to detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
### Service Improvement
We use personal information and analytics to improve website functionality, customer experience, and our overall Services.
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## Cookies
Like many websites, we use cookies and similar tracking technologies to improve user experience, analyze website traffic, and support marketing efforts.
Most browsers automatically accept cookies, but you may modify your browser settings to decline or remove cookies. Please note that doing so may impact website functionality.
Our website may also recognize Global Privacy Control (GPC) signals where legally required.
To learn more about Global Privacy Control, visit [Global Privacy Control](https://globalprivacycontrol.org/).
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## How We Disclose Personal Information
We may disclose your personal information in certain circumstances, including:
* With service providers who help operate our business
* With marketing and advertising partners
* With professional advisors or legal authorities when required by law
* In connection with a merger, acquisition, or sale of assets
* To protect our legal rights and business interests
We do not sell sensitive personal information.
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## Third-Party Websites and Links
Our website may contain links to third-party websites. We are not responsible for the privacy, security, or content practices of third-party sites. You should review their privacy policies before providing information.
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## Children’s Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove the information.
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## Security and Retention of Information
We implement reasonable safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary for business, legal, or operational purposes.
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SMS Marketing and Communications
By providing your phone number to Shadow Stone Properties LLC, you consent to receive text messages (SMS and MMS) from us regarding property inquiries, appointment reminders, customer support, promotional offers, marketing updates, and other business-related communications.
Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving marketing text messages at any time by replying STOP to any message. After opting out, you may still receive non-promotional messages related to ongoing transactions, appointments, or customer service requests.
We do not sell, rent, or share your mobile phone number with third parties for their independent marketing purposes without your consent.
Consent to receive SMS messages is not a condition of purchase or service.
For assistance regarding SMS communications, contact us at shadowstonepropeties@gmail.com.
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## Your Rights
Depending on your location, you may have rights regarding your personal information, including:
* The right to access your personal information
* The right to request deletion
* The right to correct inaccurate information
* The right to opt out of certain marketing communications
* The right to request portability of your information
* The right to restrict or object to certain processing activities
To exercise these rights, please contact us using the information below.
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## Complaints
If you have concerns about how we handle your personal information, please contact us directly. You may also have the right to file a complaint with your local data protection authority.
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## International Users
If you access our Services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
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## Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, you may contact us at:
Shadow Stone Properties LLC
Website: [Shadow Stone Properties](https://www.shadowstonere.com)
Email: [shadowstonepropeties@gmail.com](mailto:shadowstonepropeties@gmail.com)